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FAQ

About the Official Store

The Xsolla Web Store used as this Official Store is an authorized retailer for Persona5: The Phantom X. Please see Xsolla's support site for information on products purchased through this Official Store.

Accepted Methods of Payment

The following methods of payment are currently accepted.

Credit cards, PayPal, Apple Pay, Google Pay, Xsolla Pay

In addition, the following methods of payment are accepted in the regions specified.

United States: Cash App, Amazon Pay

United Kingdom: Klarna

Germany: Klarna, Bank payment

Making a Purchase

1. Log in to this Official Store using the Player ID you use when playing Persona5: The Phantom X.

2. After logging in, your Player ID will be displayed on the top part of the screen.

3. Select the items you would like to purchase.

4. Choose the method of payment you would like to use.

5. Confirm that you are logged in with your Player ID, enter the necessary information for your selected payment method, and complete the purchase.

6. Your purchased items will be delivered when you log in to the game.

Confirming your Player ID

<How to Confirm>

1. Launch Persona5: The Phantom X and log in to the game.

2. After logging in, check the number at the bottom right of the in-game screen.

3. The 11-digit number after "ID:" is your Player ID.

Contact

▼Payment-related Inquiries

https://help.xsolla.com/


▼Game-related Inquiries

https://support-p5x.sega.com/hc/

  1. Privacy Policy

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